Patient Care Coordinator & Scheduling Specialist

CHRISTUS Health; Santa Fe (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

CHRISTUS Health in Santa Fe, NM seeks an Administrative Assistant to support a physician clinic. You will be the primary contact for patients, coordinating clinical and administrative questions and ensuring smooth scheduling and documentation.

The role involves coordinating referrals, prior authorizations, testing, and collaboration with hospital and office teams while maintaining patient privacy and respectful encounters.

Qualifications

• High school diploma or equivalent required.
• One year of related healthcare administrative experience preferred.
• Must be able to read and write in English.

Responsibilities

• Provides primary administrative support for a physician’s clinic and patients.
• Manages the provider’s schedule (clinic and OR) to optimize efficiency and customer service.
• Handles patient telephone calls, resolves scheduling issues, and follows up as needed.
• Schedules surgeries and pre-operative paperwork to prevent delays or cancellations.
• Coordinates follow-up visits, testing, and referrals with hospital and clinics.
• Maintains patient charts, documents, and information in the EMR/system.
• Acts as a resource to office staff and assists in interacting with patients respectfully.

Skills

Microsoft Office

Keyboarding

English literacy

Spanish preferred

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

CHRISTUS Health in Santa Fe, NM seeks an Administrative Assistant to support a physician clinic. You will be the primary contact for patients, coordinating clinical and administrative questions and ensuring smooth scheduling and documentation.

The role involves coordinating referrals, prior authorizations, testing, and collaboration with hospital and office teams while maintaining patient privacy and respectful encounters.