Patient Care Associate — Front Desk & Basic Clinical Support

CHRISTUS Health; Santa Fe (NM); On-site; USD 38,000 - 52,000; Full time

Job summary

CHRISTUS Health in Santa Fe, NM seeks a Medical Assistant to support front office and clinical tasks. You will greet patients, manage registration and scheduling, and facilitate communication between patients and providers, under supervision.

Under training, you will document in EMR, relay test results, coordinate follow-up, take vitals, collect history, and perform point-of-care testing with quality control. The role emphasizes patient care within a busy clinic environment.

Qualifications

• High School Diploma or GED required.
• Two years of relevant work experience above the minimum qualification.
• Enrollment in or recent completion of a healthcare-related program (e.g., Medical Assistant, Nursing Assistant, Emergency Medical Technician)

Responsibilities

• Greets patients in person and via telephone in a professional, courteous, and service-oriented manner.
• Registers patients accurately by collecting and verifying demographic, insurance, and financial information.
• Schedules appointments, follow-up visits, diagnostic tests, and referrals in accordance with clinic protocols.
• Coordinates and communicates patient messages between patients and providers, ensuring timely follow-up.
• Documents patient interactions, test results, and care activities accurately in the electronic medical record (EMR).
• Assists patients, nurses, providers, and care team members in delivering patient care within the clinic setting.
• Obtains and records vital signs in accordance with established clinical guidelines and procedures.
• Collects and documents patient history related to the chief complaint to support provider evaluation.
• Performs point-of-care testing under supervision and in accordance with established protocols.
• Ensures proper quality control, documentation, and compliance for all point-of-care testing performed.
• Maintains a clean, organized, and safe clinical and administrative environment in accordance with regulatory standards.

Skills

Two years of relevant work experience

Education

High School Diploma or GED

Healthcare-related program enrollment/completion

Job description

CHRISTUS Health in Santa Fe, NM seeks a Medical Assistant to support front office and clinical tasks. You will greet patients, manage registration and scheduling, and facilitate communication between patients and providers, under supervision.

Under training, you will document in EMR, relay test results, coordinate follow-up, take vitals, collect history, and perform point-of-care testing with quality control. The role emphasizes patient care within a busy clinic environment.