Patient Care Coordinator & Scheduling Specialist

Morrison Eye Associates- Hershey; Hershey (PA); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is hiring a Patient Care Coordinator to manage front desk operations and support patient flow within the care team. You will optimize schedules, confirm appointments, and handle communications to ensure a smooth patient experience.

You will verify insurance, enter patient data in EMR, and collaborate with clinicians to maintain efficient transitions and high-quality service, while promoting retention efforts and confidentiality.

Qualifications

• High school diploma or equivalent.
• Strong organizational and multi-tasking abilities.
• Excellent verbal and written communication with patients.
• Ability to maintain confidentiality and work across teams.
• Comfort with EMR and practice management systems.

Responsibilities

• Greet patients and serve as primary contact for patient interactions.
• Schedule appointments and optimize provider calendars.
• Verify insurance and document demographics in EMR.
• Handle inquiries by phone, email, and in person.
• Support patient retention through recalls and follow-up.

Skills

Front desk operations

Patient coordination

Strong communication

Team collaboration

Problem solving

Education

High school diploma

Tools

EMR software

Job description

AEG is hiring a Patient Care Coordinator to manage front desk operations and support patient flow within the care team. You will optimize schedules, confirm appointments, and handle communications to ensure a smooth patient experience.

You will verify insurance, enter patient data in EMR, and collaborate with clinicians to maintain efficient transitions and high-quality service, while promoting retention efforts and confidentiality.