Patient Care Coordinator & Scheduling Specialist

Optum; Danbury (CT); On-site; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental insurance

401(k)

Education reimbursement

Job summary

Optum, a global health care leader, has an opening for a friendly Medical Receptionist at ProHealth Physicians in Danbury, CT. The role is full-time and supports the care team by greeting patients, handling check-ins, and scheduling appointments.

You will use the EHR to document inquiries, collect payments, and maintain demographics, with occasional coverage at other ProHealth locations. Requires strong customer service and basic computer skills.

Qualifications

• High school diploma or GED required.
• 1+ years receptionist or customer service experience.
• Proficiency with Microsoft Office.

Responsibilities

• Greet and check in patients.
• Schedule appointments and answer calls.
• Document patient inquiries in the EHR.
• Balance payments and prepare deposits.
• Maintain demographic information.

Skills

Receptionist

Customer service

Communication

EHR usage

Education

High School Diploma/GED

Tools

EPIC

Microsoft Office

Job description

Optum, a global health care leader, has an opening for a friendly Medical Receptionist at ProHealth Physicians in Danbury, CT. The role is full-time and supports the care team by greeting patients, handling check-ins, and scheduling appointments.

You will use the EHR to document inquiries, collect payments, and maintain demographics, with occasional coverage at other ProHealth locations. Requires strong customer service and basic computer skills.