Patient Care Front Desk & Scheduling Specialist

Optum; Centerbrook (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental and Vision Insurance

401(k) Savings Plan

Employee Discounts

Job summary

Optum is hiring a Medical Receptionist in Centerbrook, Connecticut. The successful candidate will greet patients, assist with the check-in process, verify insurance information, and provide excellent customer service. Required qualifications include a High School Diploma and at least 1 year of receptionist experience. The role offers full-time hours with benefits including Paid Time Off, medical and dental insurance, and a 401(k) plan. Join a dynamic care team and contribute to effective patient service delivery.

Qualifications

• 1+ years of receptionist or customer service experience.
• Intermediate level of computer proficiency in Microsoft Office.

Responsibilities

• Greet patients and conduct check-in process.
• Collect or verify demographic information.
• Schedule appointments using approved scheduling guidelines.
• Monitor daily reminder call logs and conduct patient outreach.
• Maintain patient confidentiality and demonstrate respect.

Skills

Customer service experience

Computer proficiency in Microsoft Office

Education

High School Diploma/GED

Tools

EPIC

Job description

Optum is hiring a Medical Receptionist in Centerbrook, Connecticut. The successful candidate will greet patients, assist with the check-in process, verify insurance information, and provide excellent customer service. Required qualifications include a High School Diploma and at least 1 year of receptionist experience. The role offers full-time hours with benefits including Paid Time Off, medical and dental insurance, and a 401(k) plan. Join a dynamic care team and contribute to effective patient service delivery.