Patient Care Coordinator — PT Clinic Front Desk

aidperformancephysicaltherapy; Ashburn (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

AID Performance Physical Therapy in Ashburn, VA is seeking a Patient Care Coordinator to join our on-site team. In this role you will manage front desk operations, schedule assessments, verify insurance, collect payments, and maintain a welcoming, efficient patient experience.

Ideal candidates are organized, personable, and proficient multitaskers who thrive in a fast-paced healthcare setting. EMR/EHR experience is a plus, and a commitment to excellent customer service is essential.

Qualifications

• Experience in healthcare front desk or scheduling.
• Ability to verify insurance and collect payments.
• Strong communication and multitasking skills.
• Organized and professional under pressure.
• EMR/EHR experience a plus.

Responsibilities

• Answer calls and assist patients.
• Schedule evaluations and follow-ups.
• Verify benefits and explain coverage.
• Collect co-pays and balances.
• Manage communications via phone, text, and email.
• Assist patient intake and onboarding.
• Maintain front desk and clinic workflow.
• Coordinate schedules with providers.
• Reduce cancellations and improve scheduling.
• Support daily clinic operations.

Skills

Communication

Multitasking

Organization

Customer Service

Tools

EMR/EHR

Job description

AID Performance Physical Therapy in Ashburn, VA is seeking a Patient Care Coordinator to join our on-site team. In this role you will manage front desk operations, schedule assessments, verify insurance, collect payments, and maintain a welcoming, efficient patient experience.

Ideal candidates are organized, personable, and proficient multitaskers who thrive in a fast-paced healthcare setting. EMR/EHR experience is a plus, and a commitment to excellent customer service is essential.