Medical Office Receptionist- UC Flex Float

Primary Health Medical Group; Boise (ID); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Voluntary vision insurance

Life, disability, and long-term care

401(k) with employer match

EAP for employees and dependents

Generous paid time off

Bonus opportunities

Job summary

Primary Health Medical Group in Boise is seeking a Medical Office Receptionist to join a float position across Treasure Valley clinics, starting at $17.25/hour with a $2.00/hour differential. The role offers a set schedule and full benefits, with the home clinic at Chinden.

You will handle patient check-ins, data entry, scheduling, and insurance information, while delivering friendly, efficient service across multiple sites. EHR experience is a plus and professionalism is essential.

Qualifications

• High school diploma or equivalent
• Previous customer service; healthcare experience preferred; EHR experience a plus
• Ability to multitask in a fast-paced environment with professionalism
• Computer proficiency and ability to use applicable software
• Vaccination recommendations including influenza, Tdap, MMR, Varicella, and TB

Responsibilities

• Provide high-quality customer service on the phone and in person
• Greet patients and visitors, determine needs, and direct them
• Data entry of demographic and insurance information
• Schedule and register patients, collecting required data
• Handle telephone calls from patients and representatives
• Scan and fax patient information
• Answer questions within scope of practice; refer others to departments
• Collect co-pays, deductibles and past balances; update insurance info
• Perform other duties as assigned

Skills

Customer service

Phone etiquette

Multitasking

Data entry

Scheduling

Communication

Professionalism

Education

High school diploma or equivalent

Tools

Electronic health records (EHR)

Computer software proficiency

Job description

*** This is a float position and will require availability to ALL clinics in the Treasure Valley. This position comes with a set schedule and full benefits. *** (Home clinic will be Chinden) Pay: Full-time position, pay starts at $17.25/hour depending on experience plus $2.00/hour differential

You.

You bring a smile, a kind word, and a friendly manner to your work as a Medical Office Receptionist. You know how to work quickly. You know how to stay on task. You know how to have fun. You're great at what you do, but you want to be a part of something even greater. Because while you believe in the strength of the individual, you know the power of the team is invincible.

Us.

Primary Health Medical Group is Idaho's largest independent medical group, specializing in family practice and urgent care. With multiple locations throughout the Treasure Valley, we are able to offer patient-centered care where medical decisions respect the unique needs of each patient and their families.

Benefitsare one of the ways we support and encourage the health and well-being of you and your family. But health is more than just physical. We promote a positive work-life balance and offer flexible scheduling options. We provide a comprehensive benefits package available to most employees, which includes:

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental coveragewith two plan options
• Voluntary vision insurance
• Life, disability, andlong-term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities

We.

Together we'll align our mission, service standards, workplace and careers. We will flourish with teamwork, celebrate our company culture, and encourage an atmosphere of positivity and fun. We will strive to be the medical provider of choice, offering continuity of care and expanding to meet the needs of a growing community. We will do this together as a team with integrity and respect for our patients and each other.

Your day.

As a Medical Office Receptionist you need to know how to:

• Have the highest quality customer service on the phone and in person
• Greet patients and visitors. Determine their needs and direct them appropriately.
• Perform data entry of demographic and insurance information
• Schedule and register patients, including accurately collecting required data
• Receive, answer and respond to telephone calls from patients and their representatives
• Scan and fax patient information
• Answer questions and give information directly or on the telephone within the scope of practice. Refer all other questions to the specified departments as needed.
• Collect co-pays, deductibles and past balances as indicated on insurance card or as documented by billing staff. Update new insurance information as received.
• Perform other duties as assigned

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• High school diploma or equivalent
• Previous customer service. Healthcare experience is preferred. Electronic health record (EHR) experience is a plus.
• The ability to multitask in a fast-paced environment while keeping a professional and calm composure
• Computer proficiency andability to use applicable software as required to perform the essential functions of the job
• Recommended vaccines to include annual Influenza, TDaP, MMR, Varicella, and TB

Your next move.

Now that you know more about being a Medical Office Receptionist on our team, we hope you'll join us. At Primary Health, you will reaffirm your love for this work and why you were called to it.

Primary Health Medical Group is a Drug-Free and Smoke-Free Workplace. Employment is contingent upon successfully completing a background check and drug screening. While not mandatory, we strongly recommend that new hires stay current on vaccinations, such as the annual Influenza vaccine, and request that proof of immunization be provided or scheduled within two weeks of the start date.