Patient Care Coordinator - Front Desk

Mountain Land Physical Therapy Partners; Town of Little Valley (NY); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

PTO

Wellness perks

Descripción de la vacante

Mountain Land Physical Therapy Partners is hiring a friendly Patient Care Coordinator (Front Desk/Medical Receptionist) to join our outpatient clinic. You’ll manage scheduling and payment collection, creating a welcoming, efficient experience from check-in to check-out.

Training and mentorship are provided for both seasoned front office staff and newcomers to healthcare. Ideal candidates have front office or customer service experience, proficiency with computers, and strong communication

Formación

• Front office, medical receptionist, hospitality, retail, or customer service experience preferred.
• Comfortable using computers (Microsoft Office) and learning new software quickly.
• Strong communication, attention to detail, and ability to multitask.

Responsabilidades

• Greet and check in patients, creating a friendly and professional first impression.
• Manage provider schedules using scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments at time of service.
• Answer phones and respond to emails with excellent customer service.
• Maintain HIPAA compliance and confidentiality in all patient interaction.

Conocimientos

Customer service

Multitasking

Attention to detail

Strong communication

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Location: 2515 South River Road, Suite 101, St. George, UT 84790

Schedule: Full-Time, Monday - Friday during clinic hours

Pay Range: $17 - $19/hour

Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks

Interview Process:

1. Virtual interview with our Front Office Trainer (20-25 minutes)
2. In-person interview for you to meet the team and learn more about the role (30-45 minutes)
3. Offer and training

The Position:

Mountain Land Physical Therapy, in partnership with [Partner Company Name], is hiring a friendly, organized, and tech-savvy Patient Care Coordinator (Front Desk / Medical Receptionist) to join our outpatient physical therapy clinic in [Location]. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare.

What You’ll Do:

• Greet and check in patients, creating a friendly and professional first impression
• Manage provider schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with excellent customer service
• Maintain HIPAA compliance and confidentiality in all patient interaction
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with administrative tasks and accurate patient information updates as needed

What We’re Looking For:

• Front office, medical receptionist, hospitality, retail, or customer service experience preferred
• Comfortable using computers (Microsoft Office) and learning new software quickly
• Strong communication, attention to detail, and ability to multitask
• Friendly, team-oriented, professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive clinic culture with training and mentorship
• Clear growth opportunities (medical billing, clinic operations, support services)
• Meaningful work helping patients stay consistent with their plan of care and recovery

Requirements

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred