Patient Care Coordinator PRN

Socket.dev; Boise (ID); On-site; USD 25,000 - 28,000; Full time

Job summary

Mountain Land Physical Therapy is hiring a friendly Patient Care Coordinator for its outpatient clinics in the Treasure Valley. In this front desk role you will schedule appointments, collect payments, and create a welcoming environment while receiving full training.

You'll greet patients, manage therapists' schedules, handle payments, and ensure HIPAA compliance. This position offers mentorship and growth into clinic operations or billing as you develop healthcare experience.

Qualifications

• High school diploma or equivalent.
• Experience in front desk, medical receptionist, or customer service preferred.
• Comfortable using computers and learning new software.
• Strong communication and multitasking abilities.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Manage therapists' schedules using scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments.
• Answer phones and respond to emails with excellent service.
• Maintain HIPAA compliance and confidentiality in all patient interactions.
• Keep front desk and waiting area organized and welcoming.
• Assist with medical record updates and administrative tasks.

Skills

Front office experience

Customer service

Microsoft Office

Scheduling software

Multitasking

Communication

Team orientation

Punctuality

Tools

Scheduling software

Job description

Description

Location: Various Clinics in Treasure Valley

Schedule: M - F anytime 7 am - 7 pm

Pay Range: $18 - $20/hour

The Position:

Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You'll Do:

Greet and check in patients, creating a friendly and professional first impression

• Manage physical therapists' schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

What We’re Looking For:

• Previous front office, medical receptionist, or customer service experience preferred
• Comfort using Microsoft Office and learning a scheduling software
• Strong communication and multitasking skills
• Friendly, team-oriented personality with a professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive team culture with mentorship at every stage of your career
• Room to grow into roles in medical billing, office management, or clinic operations
• Work that makes a difference by helping patients on their journey to recovery

Requirements

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred