Patient Care Coordinator (Part-Time) – Front Desk & Admin

TOTAL VISION LLC; Santa Clara (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

Total Vision LLC in Santa Clara, CA, is seeking a front desk associate for a part-time, hourly role at TV Santa Clara. The position supports patient check-in, scheduling, and insurance tasks within a busy optometry practice.

You will greet patients, manage calls, verify eligibility, and maintain accurate charts. High school diploma required; ophthalmic experience is a plus; strong communication is essential for patient care.

Qualifications

• High school diploma or GED required.
• Experience in ophthalmic/optometric/medical industry is a plus.
• Strong communication and multitasking in a fast-paced environment.
• Ability to verify insurance eligibility and handle scheduling tasks.

Responsibilities

• Greet patients and check them in.
• Answer phones, schedule appointments, and transcribe messages.
• Verify insurance eligibility and audit insurance claims.
• Scan and enter routing slips and documents into EHR.
• Confirm upcoming appointments and manage recalls.
• Pull and prepare patient charts for following day.
• Handle sales of contact lenses via phone or transitions.
• Maintain a clean and organized front desk area.
• Perform opening/closing procedures as assigned.
• All other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Patient rapport

EHR proficiency

Education

High school diploma or GED

Tools

EHR systems

Job description

Total Vision LLC in Santa Clara, CA, is seeking a front desk associate for a part-time, hourly role at TV Santa Clara. The position supports patient check-in, scheduling, and insurance tasks within a busy optometry practice.

You will greet patients, manage calls, verify eligibility, and maintain accurate charts. High school diploma required; ophthalmic experience is a plus; strong communication is essential for patient care.