Patient Care Coordinator | No Nights, Full Benefits

Pinnacle GI Partners; East Lansing (MI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

No nights or weekends

Paid holidays

Floating holidays

Paid Time Off

Benefits package

401(k) with company match

Training opportunities

Supportive team

Job summary

Pinnacle GI Partners in East Lansing is seeking a Patient Care Coordinator to guide patients through their care journey by coordinating procedures, answering questions, and ensuring a seamless experience from start to finish. If you have healthcare scheduling experience or a strong customer service background, we’d love to help you grow your career with us.

No nights or weekends, comprehensive benefits, a 401(k) with company match.

Qualifications

• Healthcare-related customer service experience preferred.
• Strong communication and organizational abilities are essential.
• Willingness to learn EMR systems and scheduling tools.

Responsibilities

• Schedule GI procedures and diagnostic testing.
• Coordinate provider schedules and appointment changes.
• Assist patients with procedure preparation and questions.
• Track scheduled testing and ensure timely follow-up.
• Communicate with patients, providers, and healthcare facilities.
• Support patients to feel informed and confident throughout their care.

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High School Diploma or GED

Tools

EMR systems

Scheduling software

Job description

Pinnacle GI Partners in East Lansing is seeking a Patient Care Coordinator to guide patients through their care journey by coordinating procedures, answering questions, and ensuring a seamless experience from start to finish. If you have healthcare scheduling experience or a strong customer service background, we’d love to help you grow your career with us.

No nights or weekends, comprehensive benefits, a 401(k) with company match.