Patient Care & Scheduling Specialist

Troy Gastroenterology P.C; East Lansing (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Paid holidays

Medical, Dental, Vision, Life & DI

401k with company match

Job summary

Pinnacle GI Partners is seeking a full-time Patient Care Coordinator in East Lansing, MI to guide patients through their care journey and support our medical team. The role emphasizes scheduling GI procedures, coordinating with providers, and communicating clearly with patients, families, and staff.

A background in healthcare or customer service is preferred, with on-the-job training provided to the right candidate.

Qualifications

• Completion of High School or a GED program.
• 1-3 years of customer service experience in a medical setting.
• Must demonstrate a high competency level with general computer applications and functions.
• The ability to multi-task and manage multiple priorities.
• Must successfully pass a background check and a drug screening.

Responsibilities

• Schedules GI procedures to be performed in a facility.
• Manages and reviews providers' schedules.
• Follows procedure for notifications of changes in the schedule such as cancellation and rescheduling.
• Schedules Radiology and misc. testing for the dept.
• Establishes and follows tracking for testing scheduled.
• Communicates effectively and professionally with patients, visitors, physicians, and co-workers.
• Providing prep answers for any procedures and or testing.
• Comforts patients by anticipating patients' anxieties; answering patients' questions.

Skills

Customer service

Time management

Computer skills

Detail oriented

Team player

Education

High school diploma or GED

Job description

Pinnacle GI Partners is seeking a full-time Patient Care Coordinator in East Lansing, MI to guide patients through their care journey and support our medical team. The role emphasizes scheduling GI procedures, coordinating with providers, and communicating clearly with patients, families, and staff.

A background in healthcare or customer service is preferred, with on-the-job training provided to the right candidate.