Outpatient Patient Care Assistant - Mon-Fri

Pinnacle GI Partners; Lansing (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Mon-Fri schedule

Paid holidays

Medical, Dental Vision and supplements

401k with company match

Job summary

Pinnacle GI Partners in Lansing, MI is seeking a Patient Care Assistant for our outpatient surgery center, with a Monday–Friday schedule, no nights or weekends. Under RN and endo tech supervision, you will handle pre-op and recovery tasks, greet patients, manage EMR check-ins, maintain supplies, and coordinate with care teams to ensure a smooth patient experience.

The role emphasizes accuracy, HIPAA compliance, CPR certification, and the ability to work under pressure while delivering

Qualifications

• High School graduate or equivalent
• Previous experience in the medical field preferred
• Previous customer service experience preferred
• Has good communication skills (written and oral)
• Able to distinguish emergency patient situations
• Able to adapt and work independently and efficiently under pressure, with multiple interruptions and with a high degree of accuracy
• Exercises discretion and integrity in dealing with confidential information (HIPAA privacy rules)
• Current CPR certification
• Must be authorized to work in the US
• Must successfully pass a background check and a drug screening

Responsibilities

• Escorts patient to pre-op area
• Obtains urine specimen, when indicated
• Obtains initial information re: driver, NPO status and prep results
• Terminally cleans pre-op rooms at end of the day
• Restocks area as needed
• Meets patients in their recovery slot and obtains family member/driver
• Escorts patients to their vehicles after discharge from the center
• Communicates information between recovery and pre-op nurses, as needed
• Cleans stretchers and patient recovery room slots
• Empties/replaces linen bags as needed
• Maintains stock levels of linen, patient nourishment and patient education materials
• Greet patients and visitors as they enter our facility
• Checks patients in for procedure using EMR system
• Answers phone calls as needed
• Assists with putting away newly received stock
• Performs other duties as directed by the Clinical Manager/Endo tech team lead

Skills

Customer service

Communication skills

HIPAA privacy compliance

Education

High School diploma or equivalent

Tools

EMR system

Job description

Pinnacle GI Partners in Lansing, MI is seeking a Patient Care Assistant for our outpatient surgery center, with a Monday–Friday schedule, no nights or weekends. Under RN and endo tech supervision, you will handle pre-op and recovery tasks, greet patients, manage EMR check-ins, maintain supplies, and coordinate with care teams to ensure a smooth patient experience.

The role emphasizes accuracy, HIPAA compliance, CPR certification, and the ability to work under pressure while delivering