Patient Care Coordinator - Mon-Fri, Full Benefits

Socket.dev; Houston (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Health

Vision

Dental

Life Insurance

Short-Term & Long-Term Disability

FSA and More

401(k) Plan

Earned Paid Time Off

Paid Holidays

Job summary

Beltone is seeking a Medical Office Assistant (Patient Care Coordinator) in Houston, TX. You will professionally manage front-office tasks including answering calls, scheduling appointments, processing insurance verifications, creating invoices, and ordering equipment and supplies.

The role emphasizes excellent customer service in a professional atmosphere. The position is full-time with a day shift, Monday–Friday, 9:00 AM–5:00 PM, offering starting pay of $15.00-$17.00 per hour plus monthly

Qualifications

• High School diploma or equivalent required.
• Two years medical or general office experience preferred.
• Proficient in MS Office and strong computer skills.
• Ability to communicate effectively in English.
• Ability to sit at a desk 70-90% of the workday.

Responsibilities

• Greet all visitors.
• Answer multi-line telephone and arrange appointments for the Hearing Care Professional (HCP).
• Directs caller to destination and records name, time of call, nature of business, media referral, and person called upon.
• Schedules follow-up appointments.
• Ensures quality customer service.
• Oversee the daily operation of services for the location, including the execution of contracts, deposits, and billing.
• Verify patients' insurance eligibility and benefits through all insurance carriers.
• Collects and distributes mail, messages, and reports to the appropriate staff members.
• Maintains patient files and databases according to HIPPA regulations and ensuring information is up-to-date.
• Respects patients by recognizing their rights and maintaining confidentiality.
• Makes phone calls to existing patients to generate business (no cold-calling).
• Prepare and generate reports for the clinic and corporate office.
• Maintain the cleanliness of the office.
• Perform a variety of additional administrative duties.
• All other duties as assigned.

Skills

Customer service

MS Office

English communication

Organized multitask

Desk-based work

Education

High School diploma or equivalent

Tools

MS Office

Job description

Beltone is seeking a Medical Office Assistant (Patient Care Coordinator) in Houston, TX. You will professionally manage front-office tasks including answering calls, scheduling appointments, processing insurance verifications, creating invoices, and ordering equipment and supplies.

The role emphasizes excellent customer service in a professional atmosphere. The position is full-time with a day shift, Monday–Friday, 9:00 AM–5:00 PM, offering starting pay of $15.00-$17.00 per hour plus monthly