Patient Care Coordinator - Medical Office (Mon-Fri, Bonus)

G4 Hearing Inc; Austin (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401(k) Plan

Paid Time Off

Paid Holidays

FSA

Job summary

Beltone is seeking a proactive Medical Office Assistant (Patient Care Coordinator) in North Austin, TX 78731. The role handles front-office administration, appointment scheduling, and patient communications to deliver excellent service.

Responsibilities include answering calls, verifying insurance, invoicing, and maintaining patient records with HIPAA compliance. No nights or weekends; 9:00 AM–5:00 PM; starting wage $15.00–$17.00/hour with monthly bonus opportunities.

Qualifications

• High School diploma or equivalent required.
• Two years medical or general office experience preferred.
• Two years customer service experience preferred.
• Ability to communicate effectively in English and proficient in MS Office.

Responsibilities

• Greet visitors and answer multi-line phone; schedule appointments for Hearing Care Professional.
• Direct callers and record details of inquiries and referrals.
• Schedule follow-ups and ensure high-quality customer service.
• Verify patients' insurance eligibility and benefits with carriers.
• Maintain patient files and HIPAA-compliant databases; ensure data accuracy.
• Prepare and generate clinic and corporate reports; manage invoices and billing.
• Maintain office cleanliness and perform additional administrative duties as assigned.

Skills

Communication

Multitasking

English proficiency

Education

High School Diploma

Tools

MS Office

Job description

Beltone is seeking a proactive Medical Office Assistant (Patient Care Coordinator) in North Austin, TX 78731. The role handles front-office administration, appointment scheduling, and patient communications to deliver excellent service.

Responsibilities include answering calls, verifying insurance, invoicing, and maintaining patient records with HIPAA compliance. No nights or weekends; 9:00 AM–5:00 PM; starting wage $15.00–$17.00/hour with monthly bonus opportunities.