Patient Care Coordinator — Medical Office

SoNE HEALTH; Vernon (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer?n

Short-Term Disability Insurance

Long-Term Disability Insurance

Basic Life & Accident Insurance

Flexible Spending Accounts

Voluntary Benefits

Homeowners Insurance

Auto Insurance

Critical Illness Insurance

Pet Discount Plans

Earned time off, sick time, companyhol

one floating holiday

Employee Assistance Program

Educational Assistance (Tuition Reimb.

Employee Discount Program

Job summary

SoNE HEALTH Medical Group in Vernon, CT, is seeking a full-time Patient Care Representative to support daily operations of the medical office and ensure patients receive high-quality care. This role handles appointments, calls, records, and a welcoming, organized environment.

The position requires strong computer skills, attention to detail, familiarity with medical terminology, and experience with health insurance.

Qualifications

• High school diploma or equivalent; Associate’s degree preferred.
• Minimum of 2 years medical office experience or equivalent required.
• Athena experience preferred.

Responsibilities

• Schedule appointments including new patient appointments, sick visits, physicals, and office visits.
• Answer telephone calls and process requests.
• Process and file e-faxed documents into the appropriate patient’s chart.
• Process incoming and outgoing medical records requests.
• Scan paperwork into the appropriate patient’s chart.
• Monitor patient portal messages and respond as appropriate.
• E-fax referrals, school physical forms, and other patient paperwork to designated location.
• Greet and check-in patients for appointments.
• Obtain all necessary signatures, insurance cards, and IDs.
• Collect co-pays and balances from patients.
• Check patients out, schedule follow-ups, and monitor when patients are due for a physical.

Skills

Medical office experience

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

SoNE HEALTH Medical Group in Vernon, CT, is seeking a full-time Patient Care Representative to support daily operations of the medical office and ensure patients receive high-quality care. This role handles appointments, calls, records, and a welcoming, organized environment.

The position requires strong computer skills, attention to detail, familiarity with medical terminology, and experience with health insurance.