Patient Care Coordinator III — Intake & Coordination

Inova Health; Fairfax (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement: 5% employer match

Education assistance up to 5250/yr + $

Mental health support sessions

Job summary

Inova Health Medical House Calls is seeking a dedicated Care Coordinator for a full-time day shift in Virginia. The role emphasizes industry-leading clinical coordination and intake services for patients entering the system, within a dynamic, team-focused environment.

The position requires strong organizational and communication skills, plus proficiency in Call Center Operations and EHR/CAD systems. Minimum qualifications include 2 years in call center or customer service and a high school

Qualifications

• 2 years of experience with call center, customer service or related profession.

Responsibilities

• Answers and mitigates calls and provides intake services on Specialty Lines.
• Interprets patient conditions and routes to appropriate sub-specialty service at client facilities.
• Coordinates with physicians, nurses, and staff to facilitate admissions.

Skills

Call center operations

Customer service

Education

High School diploma or equivalent

Job description

Inova Health Medical House Calls is seeking a dedicated Care Coordinator for a full-time day shift in Virginia. The role emphasizes industry-leading clinical coordination and intake services for patients entering the system, within a dynamic, team-focused environment.

The position requires strong organizational and communication skills, plus proficiency in Call Center Operations and EHR/CAD systems. Minimum qualifications include 2 years in call center or customer service and a high school