Patient Access & Care Coordination Specialist

Inova Health System; Fairfax (VA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Education assistance

Student loan assistance

Mental health support

Paid time off

Paid parental leave

Job summary

Inova Health System in Fairfax, VA is seeking a dedicated Patient Access Specialist to join the Inova 360 Concierge Medicine team in Fair Oaks. This full-time day-shift role supports patient intake, documentation, and coordination across departments.

You will support scheduling, financial counseling, insurance coordination, and patient advocacy while ensuring HIPAA compliance. A high school diploma and 1 year of patient access experience are required; Inova offers comprehensive benefits and

Qualifications

• High School diploma or equivalent.
• 1 year of patient access experience.

Responsibilities

• Patient Intake, Registration & Documentation: manages complex cases, resolves errors, confirms authorizations.
• Administrative & Technology Operations: prepares schedules, tracks records, and navigates multiple systems.
• Case Management Tasks: coordinates documentation and follows up on case-related tasks.
• Financial Counseling: assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: educates patients and reports usage trends.
• Patient Communication & Advocacy: coordinates with departments, tailors messaging, and supports patients.
• Referrals: validates insurance and tracks referral status.
• Scheduling: schedules specialty visits and coordinates preparation.
• Transport: coordinates special needs transport.
• HIM Coordination: resolves minor chart issues and assists with release of information.

Education

High School diploma or equivalent

Job description

Inova Health System in Fairfax, VA is seeking a dedicated Patient Access Specialist to join the Inova 360 Concierge Medicine team in Fair Oaks. This full-time day-shift role supports patient intake, documentation, and coordination across departments.

You will support scheduling, financial counseling, insurance coordination, and patient advocacy while ensuring HIPAA compliance. A high school diploma and 1 year of patient access experience are required; Inova offers comprehensive benefits and