Patient Care Coordinator II: Front Office & Billing

PHOENIX PHYSICAL THERAPY; Richmond (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

PHOENIX PHYSICAL THERAPY is looking for a Patient Care Coordinator II in Richmond, Virginia. The role focuses on managing administrative and operational functions, enhancing patient interactions, and ensuring timely appointment scheduling.

The ideal candidate will have strong organizational skills, experience in medical billing, and a commitment to excellent customer service. Responsibilities include accurate patient data entry, insurance verification, and maintaining operational continuity.

Qualifications

• 2 years of previous experience in a medical billing practice preferred.
• Current CPR Certificate required.

Responsibilities

• Manage daily, weekly, and monthly operations in line with PCC II manual.
• Greet and register patients, ensuring a smooth front office operation.
• Collect and verify patient insurance information and updates.

Skills

Customer Service

Organizational Skills

Data Entry

Communication

Education

High School Diploma or GED

Associate’s Degree or college level business courses

Tools

Microsoft Word

EMR systems

Job description

PHOENIX PHYSICAL THERAPY is looking for a Patient Care Coordinator II in Richmond, Virginia. The role focuses on managing administrative and operational functions, enhancing patient interactions, and ensuring timely appointment scheduling.

The ideal candidate will have strong organizational skills, experience in medical billing, and a commitment to excellent customer service. Responsibilities include accurate patient data entry, insurance verification, and maintaining operational continuity.