Patient Care Coordinator II: Scheduling & Billing Pro

Phoenix Physical Therapy; Sinking Spring (Berks County); On-site; USD 38,000 - 52,000; Full time

Job summary

Phoenix Physical Therapy in Sinking Spring, PA seeks a Patient Care Coordinator II to support clinic revenue goals by attracting new patients and handling front office operations, scheduling, billing, and EMR entry.

You will verify insurance, collect payments, coordinate patient interactions, and ensure accurate demographics while upholding policies and providing friendly service in a busy rehab setting.

Qualifications

• High School Diploma or GED required; Associates Degree or college level business courses preferred.
• 2 years of medical billing experience and medical terminology (HCFA 1500, CPT and ICD-9 codes) preferred.
• Current CPR Certificate.

Responsibilities

• Greets and registers patients or visitors and directs them to the appropriate department.
• Gathers and updates patient demographics and insurance information.
• Verifies insurance eligibility and collects monies due at visits.
• Schedules appointments and documents accounts accurately.
• Maintains productivity by scheduling and rescheduling as needed and ensuring continuity of care.

Skills

Customer service

Communication

Organizational skills

Data entry

EMR systems

Microsoft Word

Education

High School Diploma or GED

Associates Degree or college level business courses

CPR Certificate

Tools

EMR systems

Microsoft Word

Job description

Phoenix Physical Therapy in Sinking Spring, PA seeks a Patient Care Coordinator II to support clinic revenue goals by attracting new patients and handling front office operations, scheduling, billing, and EMR entry.

You will verify insurance, collect payments, coordinate patient interactions, and ensure accurate demographics while upholding policies and providing friendly service in a busy rehab setting.