Patient Care Coordinator II - 055

Keplr Vision; Vienna (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

Keplr Vision is actively seeking a Patient Care Coordinator II to join our front-desk team. This role focuses on delivering high-quality client service and patient care by handling phone inquiries, scheduling, and patient check-in/out within a clinical setting.

The ideal candidate will bring 2+ years of experience, strong time management, and a professional demeanor to interact with patients in a friendly, courteous manner.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn.
• The ideal candidate will have 2+ years of experience:
• Excellent time management skills.
• Attention to detail.
• Efficiency at multi-tasking.
• Proficiency with computers and basic systems.
• The ability to interact with patients in a professional and friendly manner.

Responsibilities

• Speaking with patients on the phone.
• Scheduling appointments.
• Patient check in and out.
• A variety of front desk administrative duties.
• Greeting patients.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer basics

Job description

Patient Care Coordinator II

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Patient Care Coordinator II

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 2+ years of experience:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office