Patient Care Coordinator II - 055

Eye Doctors WV; Vienna (VA); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Eye Doctors WV in Vienna, VA is seeking a Patient Care Coordinator II to provide high-quality patient service at the front desk, ensuring smooth daily operations and a welcoming environment for patients.

You will answer calls, schedule appointments, greet patients, manage check-in/check-out processes, and support general administrative tasks in the practice. Training is available for candidates with strong customer service skills.

Qualifications

• 2+ years of experience in customer service or front desk roles.
• Excellent time management and attention to detail.
• Professional and personable demeanor.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• Front desk administrative duties

Skills

Time management

Attention to detail

Multi-tasking

Computers

Professional interaction

Job description

Patient Care Coordinator II

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 2+ years of experience:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office