Patient Care Coordinator I - Infinity Eye Care

Keplr Vision; Blacksburg, Christiansburg, Radford (VA, VA, VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Keplr Vision is seeking a Patient Care Coordinator I to serve as the primary point of contact for patients, providing courteous service and handling daily front desk operations. You will schedule visits, check patients in and out, and support the practice with administrative tasks.

The ideal candidate has 1+ years of customer service experience and a professional presence. Training is available; position is full-time and on-site within the practice environment.

Qualifications

• Excellent customer service and professional presentation are required.
• 1+ years of experience preferred, willing to train someone with strong customer service skills.

Responsibilities

• Speak with patients on the phone and greet patients.
• Schedule appointments and manage front desk tasks.
• Patient check-in/out and other front desk duties.

Skills

Customer service

Time management

Attention to detail

Multitasking

Professional appearance

Computer proficiency

Tools

CRM software

Job description

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office