Patient Care Coordinator I - 001

Yes! Communities, Inc.; Bloomington (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Yes! Communities, Inc. seeks a Patient Care Coordinator I to provide high-quality patient interactions and front desk support in a Bloomington, IL practice. You will answer calls, schedule appointments, and greet patients, ensuring smooth check-in and check-out processes.

The ideal candidate has strong customer service skills, is detail-oriented, and can multitask while using basic computer systems. Training is available for the right candidate who shows a professional and personable demeanour.

Qualifications

• Excellent customer service skills with a professional presence.
• Willingness to learn and train on the job.
• Minimum 1+ years of experience preferred; strong desire to learn.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greet patients and assist with check-in/check-out.
• Perform front desk administrative duties as needed.

Skills

Customer service

Time management

Attention to detail

Multitasking

Computer skills

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office