Patient Care Coordinator I - Cedar Creek Eye Center

Cedar Creek EyeCare; Winchester (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Cedar Creek EyeCare in Winchester, VA seeks a Patient Care Coordinator I to deliver high-quality front-desk service and patient care. You will handle phone calls, schedule appointments, greet patients, and manage check-in/out with professionalism.

This is a full-time, non-exempt role reporting to the Practice Manager. Training provided; the team values excellent communication and a friendly, patient-focused approach.

Qualifications

• Excellent customer service and presentation are critical to this role.
• Ideal candidate has 1+ years of experience and willingness to train.
• Proficiency with computers and basic systems.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Patient check in and out.
• A variety of front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multitasking

Computer proficiency

Professional demeanor

1+ years experience

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office