Patient Care Coordinator I - 055

Keplr Vision; Vienna (WV); On-site; USD 22,000 - 33,000; Full time

Job summary

Keplr Vision is seeking a Patient Care Coordinator I to join our United States practice. This full-time role focuses on delivering high-quality client service and patient care at the front desk, with responsibilities including phone consultations, appointment scheduling, greeting patients, check-in/out, and routine administrative tasks.

The ideal candidate will have excellent customer service skills, a professional appearance, and at least 1 year of experience.

Qualifications

• Excellent customer service skills and professional presentation are essential.
• 1+ years of experience preferred; willing to train if needed.
• Positive, professional and personable demeanor.
• The ideal candidate has 1+ years of experience and demonstrates multitasking ability.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greeting patients.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Phone communication

Scheduling

Front desk

Multitasking

Computer skills

Job description

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office