Patient Care Coordinator I - 028

Keplr Vision; Valdosta (AL); On-site; USD 36,000 - 54,000; Full time

Job summary

Keplr Vision is seeking a Patient Care Coordinator I to join our team for front desk and patient interaction duties. The role focuses on delivering high-quality client service through phone conversations, appointment scheduling, and friendly patient greeting.

You will support the Practice Manager and front desk operations with basic administrative tasks. Ideal candidates have 1+ year of experience or a strong willingness to learn with excellent time management, attention to detail, and the

Qualifications

• Excellent customer service skills and professional presentation are essential.
• Willing to train someone with good customer service and a desire to learn; ideal candidate has 1+ years of experience.
• Must interact with patients in a friendly, professional manner.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Handle patient check-in and check-out.
• Perform front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Professional demeanor

Interpersonal skills

Tools

Basic computer systems

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office