Patient Care Coordinator I - 028

Wilson Eye Center; Valdosta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Wilson Eye Center in Valdosta, GA is seeking a Patient Care Coordinator I to deliver high-quality patient service in a busy, front-desk environment. You will speak with patients on the phone, schedule appointments, greet visitors, and handle check-in and check-out processes.

The role emphasizes professionalism, strong time management, attention to detail, and comfort with basic computer systems. Prior experience is preferred but training is available for the right candidate who is positive,

Qualifications

• Excellent customer service skills and professional presentation.
• Ideal candidate has 1+ years of experience and willing to train new staff.
• Positive, professional and personable demeanor is essential.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greeting patients and handling front desk operations.
• Patient check-in and check-out duties.
• A variety of front desk administrative tasks.

Skills

Customer service

Attention to detail

Time management

Multi-tasking

Computer skills

Patient interaction

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office