Patient Care Coordinator II - 055

Keplr-Vision-Group; Vienna (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

Keplr-Vision-Group is seeking a Patient Care Coordinator II to provide high-quality client service and patient care at the practice. You will handle phone calls, schedule appointments, greet patients, check in/out, and perform a variety of front desk tasks.

The role emphasizes excellent customer service, professional presentation, and a willingness to train applicants with strong customer service and a desire to learn. This is a Full-time position in a medical office setting.

Qualifications

• Excellent customer service skills and professional presentation are critical to this role.
• Ideal candidate will have 2+ years of experience; willing to train someone with good customer service skills and a desire to learn.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Time management

Detail oriented

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator II

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 2+ years of experience:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office