Patient Care Coordinator I - 164

Keplr Vision; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Keplr Vision in Suwanee, GA is seeking a Patient Care Coordinator I to deliver high-quality client service and patient care. You will answer patient calls, schedule appointments, greet patients, and handle check-in/check-out alongside essential front desk tasks.

The ideal candidate has 1+ years of customer service experience and a professional, friendly demeanor, with training available for strong candidates. This is a full-time, on-site role in a medical office setting.

Qualifications

• Excellent customer service and professional presentation are essential.
• Strong time management and the ability to multitask are required.
• Attention to detail and comfort with basic computer systems are expected.

Responsibilities

• Speak with patients on the phone to answer questions and gather information.
• Schedule appointments and manage the clinic calendar.
• Greet patients and assist with check-in and check-out processes.
• Perform front desk administrative duties as needed.
• Coordinate with the Practice Manager on daily office tasks.

Skills

Customer service

Professional presentation

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)
Exemption: Non-exempt
Department: Business Office