Patient Care Coordinator — Hearing Health Impact

HearingLife; Crown Point (IN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO & Holidays

Health insurance

401K match

HSA

Life insurance

Disability coverage

Hearing aid discounts

Job summary

HearingLife is seeking a Patient Care Coordinator for our Crown Point, IN office. This in-person, full-time role focuses on delivering exceptional patient experiences while supporting clinic revenue goals through administrative and patient-facing duties.

You will handle scheduling, patient interactions, and insurance processing, maintaining HIPAA standards in a fast-paced environment and contributing to growth opportunities within HearingLife.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 1–2 years of customer service, administrative, or healthcare-related experience preferred.

Responsibilities

• Welcome patients and deliver excellent customer service.
• Handle 50–75 inbound/outbound calls daily.
• Schedule and confirm patient appointments.
• Collect and verify insurance information.
• Order and receive office supplies; manage payments.

Skills

Customer service

Communication

Administrative support

Scheduling software

EMR systems

Education

High school diploma or GED

Associate degree preferred

Tools

EMR systems

Job description

HearingLife is seeking a Patient Care Coordinator for our Crown Point, IN office. This in-person, full-time role focuses on delivering exceptional patient experiences while supporting clinic revenue goals through administrative and patient-facing duties.

You will handle scheduling, patient interactions, and insurance processing, maintaining HIPAA standards in a fast-paced environment and contributing to growth opportunities within HearingLife.