Patient Care Coordinator – Hearing Clinic (Mon–Fri)

GN Group; Meridian (MS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Group health insurance

401(k)

Paid training

Mon–Fri 8–5

Job summary

Beltone Hearing Care Clinic in Meridian, MS, part of GN Group, is hiring a Patient Care Coordinator. You’ll greet patients, book hearing evaluations, manage follow-ups, and support the clinic's daily flow.

Ideal candidates have customer service or healthcare front-office experience, strong communication and phone skills, and a detail-oriented, team-minded approach. A high school diploma or GED is required; weekends are typically off.

Qualifications

• Customer service or healthcare front-office experience preferred.
• Excellent communication and phone skills.
• Organized, dependable, and detail-oriented.
• Comfortable working with older adults.
• Professional, positive attitude.
• Coachable and team-oriented.
• High School Diploma or GED required.

Responsibilities

• Greet patients and create a warm, professional experience.
• Schedule hearing evaluations, fittings, and follow-ups.
• Answer phones and convert inquiries into booked appointments.
• Confirm appointments and reduce no-shows.
• Handle patient intake paperwork and basic administrative tasks.
• Support providers with patient flow and coordination.
• Make follow-up calls to undecided or inactive patients.
• Help grow referrals and community awareness.

Skills

Customer service

Front-office experience

Communication skills

Phone skills

Organization

Attention to detail

Team orientation

Education

High School Diploma or GED

Job description

Beltone Hearing Care Clinic in Meridian, MS, part of GN Group, is hiring a Patient Care Coordinator. You’ll greet patients, book hearing evaluations, manage follow-ups, and support the clinic's daily flow.

Ideal candidates have customer service or healthcare front-office experience, strong communication and phone skills, and a detail-oriented, team-minded approach. A high school diploma or GED is required; weekends are typically off.