Front Desk & Care Coordinator – Hearing Clinic (Mon–Fri)

GN Group; Madison (MS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Group health insurance

401(k)

Paid training

Mon–Fri 8–5 schedule

Most weekends off

Job summary

Beltone is opening a new hearing care clinic in Madison, MS, and seeks a motivated Patient Care Coordinator. You’ll be the first impression for patients, manage appointment flow, and support the clinical team to deliver excellent patient experiences.

This full-time role operates Monday–Friday, 8–5, with most weekends off; no nights. You’ll be the heartbeat of the clinic, coordinating visits, handling paperwork, and helping grow referrals while providing supportive care to patients of all ages.

Qualifications

• Customer service or healthcare front-office experience preferred.
• Excellent communication and phone skills.
• Organized, dependable, and detail-oriented.
• Comfortable working with older adults.
• Professional, positive attitude.
• Coachable and team-oriented.
• High School Diploma or GED required.

Responsibilities

• Greet patients and create a warm, professional experience.
• Schedule hearing evaluations, fittings, and follow-ups.
• Answer phones and convert inquiries into booked appointments.
• Confirm appointments and reduce no-shows.
• Handle patient intake paperwork and basic administrative tasks.
• Support providers with patient flow and coordination.
• Make follow-up calls to undecided or inactive patients.
• Help grow referrals and community awareness.

Skills

Customer service

Front-office healthcare

Communication skills

Phone skills

Organized

Detail oriented

Older adults

Teamwork

Education

High school diploma

Job description

Beltone is opening a new hearing care clinic in Madison, MS, and seeks a motivated Patient Care Coordinator. You’ll be the first impression for patients, manage appointment flow, and support the clinical team to deliver excellent patient experiences.

This full-time role operates Monday–Friday, 8–5, with most weekends off; no nights. You’ll be the heartbeat of the clinic, coordinating visits, handling paperwork, and helping grow referrals while providing supportive care to patients of all ages.