Patient Care Coordinator — Healthcare Support & Access

Optum; Chandler (AZ); Vor Ort; USD 22.000 - 40.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Education Reimbursement

Employee Discounts

Employee Assistance Program

Referral Bonus

Voluntary Benefits

Zusammenfassung

Optum in Chandler, AZ is seeking a motivated Customer Service Associate to handle inquiries, assist members, and support the care team with accurate information. The role requires basic MS Office/Excel skills and a willingness to learn EMR workflows.

Schedule: Monday–Friday 7:30AM–4:30PM. Pay ranges from $16.00 to $29.00 per hour, plus comprehensive benefits. High school diploma and 6+ months of customer service experience are required, with opportunities for growth within UnitedHealth Group.

Qualifikationen

• High School Diploma required.
• 6+ months of customer service experience required.
• Beginner level MS Office and Excel experience required.

Aufgaben

• Handles inquiries and provides information to members.
• Assists care team with scheduling and data entry.
• Solves routine problems with minimal supervision.
• Collaborates with supervisor to tackle more complex issues.
• Prioritizes and organizes work to meet deadlines.
• Works with teammates and supports cross-functional areas.

Kenntnisse

Customer service

Ausbildung

High School Diploma

Tools

MS Office

Excel

Jobbeschreibung

Optum in Chandler, AZ is seeking a motivated Customer Service Associate to handle inquiries, assist members, and support the care team with accurate information. The role requires basic MS Office/Excel skills and a willingness to learn EMR workflows.

Schedule: Monday–Friday 7:30AM–4:30PM. Pay ranges from $16.00 to $29.00 per hour, plus comprehensive benefits. High school diploma and 6+ months of customer service experience are required, with opportunities for growth within UnitedHealth Group.