Patient Care Coordinator: Registration & Financial Clearance

UnitedHealth Group; Chandler (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UnitedHealth Group’s Optum unit is seeking a Per Diem Associate Patient Care Coordinator in Chandler, AZ to support patient registration, insurance verification, benefit analysis and financial clearance throughout the care journey.

This role emphasizes excellent customer service, accurate data capture, and guidance on payment options to minimize patient financial liability. External candidates are eligible for a $2,000 sign-on bonus.

Qualifications

• 1+ years of experience in customer service, preferably in a healthcare environment
• Ability to work on the following schedule: Thursday and Saturday 8 am - 6:30 pm

Responsibilities

• Appropriate patient identification, financially clearing patients during the pre-registration, registration, admission process and prior to discharge, counseling patients about their financial liability
• Verifying payer sources
• Assessing and referring patients to alternative payment sources, including the Payment and Billing Assistance Program as well as government and non-government-based payment assistance programs
• Ensures timely, accurate and complete capture of all demographic and insurance information to ensure appropriate reimbursement for services rendered
• In addition, the Patient Registration Specialist determines and collects the patient's financial liability and/or arranges payment plans
• The Patient Registration Specialist is an information source for patients and families by explaining organization policies, patient financial responsibilities and Patient Rights and Responsibilities

Skills

Customer service

Healthcare experience

Schedule flexibility

Education

High School Diploma/GED

Job description

UnitedHealth Group’s Optum unit is seeking a Per Diem Associate Patient Care Coordinator in Chandler, AZ to support patient registration, insurance verification, benefit analysis and financial clearance throughout the care journey.

This role emphasizes excellent customer service, accurate data capture, and guidance on payment options to minimize patient financial liability. External candidates are eligible for a $2,000 sign-on bonus.