Patient Care Coordinator — Growth & Team-Based, Full-Time

Talentify; Bryan (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to manage front desk operations and support patient flow in a fast-paced care setting. You will coordinate scheduling, confirmations, and communications to ensure a positive patient experience.

You will verify insurance, enter demographics in EMR, collect payments, and collaborate with clinical teams to ensure efficient transitions through visits. Strong organization and confidentiality are essential.

Qualifications

• High school diploma or equivalent required.
• Basic computer literacy and ability to use EMR/practice management systems.
• Strong organizational and communication skills with patient focus.
• Ability to collaborate across teams while maintaining confidentiality.

Responsibilities

• Greet patients and act as primary contact for patient interactions.
• Answer calls, respond to inquiries, and manage emails professionally.
• Schedule appointments and optimize provider calendars.
• Send confirmations and reminders to reduce no-shows.
• Verify insurance and patient demographics; enter data in EMR accurately.
• Explain coverage and patient financial responsibilities.
• Prepare charts and documents before visits for smooth flow.
• Record charges, co-pays, and payments in EMR; assist with balance management.
• Run reports to ensure billing is up to date and accurate.
• Monitor patient flow and adjust schedules to reduce bottlenecks.
• Communicate wait times and next steps to patients clearly.
• Coordinate with clinical and optical teams for seamless visits.
• Support recall and retention efforts for ongoing care.
• Maintain a clean, organized front-office environment.

Skills

Communication

Organization

Interpersonal skills

Attention to detail

Team collaboration

Confidentiality

Education

High school diploma

Tools

EMR software

Job description

AEG is seeking a Patient Care Coordinator to manage front desk operations and support patient flow in a fast-paced care setting. You will coordinate scheduling, confirmations, and communications to ensure a positive patient experience.

You will verify insurance, enter demographics in EMR, collect payments, and collaborate with clinical teams to ensure efficient transitions through visits. Strong organization and confidentiality are essential.