Patient Care Coordinator — Growth Path in Healthcare Ops

ProMet Physical Therapy & Performance; New York (NY); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & development

Vision insurance

Wellness resources

Health insurance

401(k)

Descripción de la vacante

ProMet Physical Therapy & Performance is seeking a Customer Care Coordinator to enhance patient experience and streamline clinic operations in New York. You will manage schedules, verify benefits, and assist with billing while supporting therapists and administrative teams.

We value ownership, continuous learning, and teamwork. This role offers full-time and part-time options across Glendale and Briarwood clinics, with opportunities for growth within the practice.

Formación

• Healthcare experience at front desk or medical office preferred.
• Knowledge of insurance, authorizations, and medical terminology; HIPAA awareness.
• Professional, clear communicator and strong problem-solver.
• Reliable, adaptable, organized, and detail-oriented.
• Coachable, willing to learn, and genuinely interested in a long-term healthcare career.

Responsabilidades

• Deliver a great patient experience and greet patients with professionalism and care.
• Own scheduling and keep patients on their plan of care.
• Verify benefits and submit authorizations accurately.
• Support billing and collect copays.
• Serve as liaison between patients, therapists, and operations.
• Take ownership of daily tasks end-to-end.

Conocimientos

Healthcare experience

Insurance knowledge

HIPAA awareness

Professional communicator

Problem-solver

Reliable & organized

Descripción del empleo

ProMet Physical Therapy & Performance is seeking a Customer Care Coordinator to enhance patient experience and streamline clinic operations in New York. You will manage schedules, verify benefits, and assist with billing while supporting therapists and administrative teams.

We value ownership, continuous learning, and teamwork. This role offers full-time and part-time options across Glendale and Briarwood clinics, with opportunities for growth within the practice.