Patient Care Coordinator Part Time Full Time

ProMet Physical Therapy & Performance; Town of Sodus (NY); On-site; USD 40,000 - 55,000; Part time

Benefits offered by this job

Training & development

Vision insurance

Wellness resources

Job summary

ProMet Physical Therapy & Performance in the Town of Sodus is looking for a Patient Care Coordinator. The role focuses on managing daily clinic operations, scheduling appointments, and providing excellent patient experiences. Ideal candidates should exhibit strong communication skills and emotional intelligence. The position offers part-time and full-time opportunities with competitive pay and growth potential. Join our people-first organization dedicated to empathy and accountability.

Qualifications

• High emotional intelligence and self-awareness.
• Willingness to take accountability for outcomes.
• Healthcare or customer service experience preferred.

Responsibilities

• Greet patients and provide a welcoming first point of contact.
• Manage daily clinic flow and schedule appointments.
• Verify insurance benefits and collect co-pays.
• Maintain accurate and confidential patient records.
• Support front-desk and administrative operations.

Skills

Strong alignment with core values

Excellent communication skills

Organizational skills

Attention to detail

Ability to multitask

Job description

Benefits

• Training & development
• Vision insurance
• Wellness resources

Overview

ProMet Physical Therapy is seeking a dependable, organized, and patient-focused Patient Care Coordinator to support daily clinic operations and deliver a consistently excellent patient experience.

We are a people-first organization guided by empathy, compassion, unity, excellence, and accountability—and we hire team members who take ownership of their role and communicate with emotional intelligence.

Our Rules of Engagement

• Win the Moment
• Pick Each Other Up
• Inspire Others

What Sets ProMet Apart

Our culture is intentional and practiced daily. Every team member is aligned with our values and understands the importance of teamwork, accountability, and service. As we continue to grow, we remain focused on authenticity, consistency, and delivering care the right way.

Key Responsibilities

• Greet patients and provide a welcoming, professional first point of contact
• Schedule appointments and manage daily clinic flow
• Verify insurance benefits, request authorizations, and collect co-pays
• Maintain accurate and confidential patient records
• Communicate clearly and respectfully with therapists, patients, and leadership
• Support front-desk and administrative operations
• Address patient questions and concerns promptly, professionally, and with empathy
• Take ownership of tasks and follow through to completion

What We’re Looking For

• Strong alignment with our core values
• High emotional intelligence and self-awareness
• Willingness to take accountability and responsibility for outcomes
• Excellent communication and organizational skills
• Attention to detail and reliability
• Ability to multitask in a fast-paced environment
• Healthcare or customer service experience preferred (not required)

Desired Experience

• Previous experience in a healthcare, physical therapy, or medical office setting
• Front-desk, patient services, or care coordination experience
• Familiarity with insurance verification, authorizations, and co-pay collection
• Experience scheduling appointments in a fast-paced environment
• Strong customer service background with a patient-centered approach
• Comfort working with electronic medical records (EMR) and basic office software

Position Details

• Part-time position
• Full-time position
• Competitive pay based on experience
• Opportunity for growth within the organization

If you take pride in being dependable, emotionally intelligent, and patient-centered, and you value accountability and teamwork, we’d love to hear from you.

Apply today and grow with ProMet Physical Therapy.