Patient Care Coordinator: Growth‑Oriented Front Desk Leader

CitiMed; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

CitiMed in the United States seeks a Patient Care Coordinator to guide patients through front-office processes from check-in to scheduling. You will verify insurance, collect payments, and maintain accurate records while ensuring HIPAA compliance.

The role requires strong organizational skills and clear patient communication in a fast-paced clinic. Responsibilities include managing calls and emails, coordinating appointments, and supporting the office team to maintain smooth daily operations and

Qualifications

• Friendly demeanor and positive attitude.
• Self-motivation and initiative.
• Strong organizational and time-management skills.
• Attention to detail and accuracy in records.

Responsibilities

• Greet patients and guide them through front-office processes.
• Manage patient intake, scheduling, and appointment confirmations.
• Verify insurance and ID documents; update demographics and HIPAA/financial forms.
• Process payments and clearly explain financial obligations.
• Maintain paper and electronic medical records; ensure proper storage and scanning of documents.
• Answer phones and emails; triage inquiries and direct to appropriate staff.

Skills

Friendly

Self Motivated

Organized

Detail oriented

Work independently and efficiently

Complete tasks in timely matter to rea

Work under pressure

Job description

CitiMed in the United States seeks a Patient Care Coordinator to guide patients through front-office processes from check-in to scheduling. You will verify insurance, collect payments, and maintain accurate records while ensuring HIPAA compliance.

The role requires strong organizational skills and clear patient communication in a fast-paced clinic. Responsibilities include managing calls and emails, coordinating appointments, and supporting the office team to maintain smooth daily operations and