Patient Care Coordinator — Growth & Impact in Austin

Results Physiotherapy; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, Short-/

401K + company match

Job summary

Results Physiotherapy in Austin, TX is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and front-office operations. You will greet patients, verify insurance, schedule visits, process payments, and coordinate referrals while delivering welcoming, high-quality service.

This full-time role offers benefits and opportunities to learn multiple clinic systems in a collaborative team environment.

Qualifications

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Responsibilities

• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Customer Service
• Create an inviting clinic atmosphere
• Make all welcome calls
• Monitor and influence arrival rate through creation of a great customer experience
• Manage schedule efficiently
• Manage document routing
• Manage deposits
• Manage non-clinical documentation
• Monitor clinic inventory

Skills

Communication skills

Multitasking

Organizational detail

Time management

Presentation skills

Customer service

Education

High School Diploma or equivalent

Job description

Results Physiotherapy in Austin, TX is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and front-office operations. You will greet patients, verify insurance, schedule visits, process payments, and coordinate referrals while delivering welcoming, high-quality service.

This full-time role offers benefits and opportunities to learn multiple clinic systems in a collaborative team environment.