Patient Experience & Scheduling Coordinator

Peak Physical Therapy; Lakeway (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Insurance: Medical, Dental, Vision, L

Paid Time Off

401K with company match

Job summary

Results Physiotherapy in Lakeway, TX is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake, front office operations, and strong customer service. You will collaborate with the Clinic Director to maintain daily processes and ensure a welcoming patient experience.

The role emphasizes multitasking, scheduling, insurance verification, and payments, with full-time hours, benefits, and a supportive team environment. Training is provided.

Qualifications

• High School Diploma or equivalent
• Excellent communication skills
• Ability to multitask and meet deadlines
• Ability to work with little supervision
• Efficient time management and presentation skills

Responsibilities

• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Deliver excellent customer service
• Create an inviting clinic atmosphere
• Make welcome calls and monitor arrival rate
• Manage schedule and non-clinical documentation
• Monitor deposits and inventory

Skills

Communication skills

Multitasking

Time management

Organizational skills

Presentation skills

Education

High School Diploma or equivalent

Job description

Results Physiotherapy in Lakeway, TX is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake, front office operations, and strong customer service. You will collaborate with the Clinic Director to maintain daily processes and ensure a welcoming patient experience.

The role emphasizes multitasking, scheduling, insurance verification, and payments, with full-time hours, benefits, and a supportive team environment. Training is provided.