Patient Care Coordinator: Growth‑Driven Front Desk Pro

BenchMark Physical Therapy; Suwanee (GA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Annual Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Paid Time Off including holidays

401K with company match

Job summary

BenchMark Physical Therapy in Suwanee, GA is hiring a Patient Care Coordinator to support clinic growth and patient intake processes. The PCC-I works with the Clinic Director to ensure efficient front-office operations and a welcoming environment for patients and staff.

The role emphasizes financial transactions, scheduling, referrals, and non-clinical documentation, with required collaboration across teams and attendance at required trainings and compliance activities.

Qualifications

• High School Diploma or equivalent required.
• Strong communication skills and ability to relate with office staff and leadership.
• Ability to multitask, manage details, meet deadlines with minimal supervision.
• Team member with efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Provide excellent customer service and greet patients.
• Create an inviting clinic atmosphere and make welcome calls to patients.
• Manage schedules, document routing, deposits, and non-clinical paperwork.
• Monitor inventory and participate in training and compliance.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Suwanee, GA is hiring a Patient Care Coordinator to support clinic growth and patient intake processes. The PCC-I works with the Clinic Director to ensure efficient front-office operations and a welcoming environment for patients and staff.

The role emphasizes financial transactions, scheduling, referrals, and non-clinical documentation, with required collaboration across teams and attendance at required trainings and compliance activities.