Patient Care & Scheduling Specialist

Benchmark Physical Therapy; Hoschton (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Charity Day

Health benefits

PTO + holidays

401K match

Job summary

BenchMark Physical Therapy in Hoschton, GA seeks a Patient Care Coordinator to support clinic growth and patient intake. The role partners with the Clinic Director to ensure efficient front-office operations and excellent patient service.

The PCC-I position emphasizes collecting payments, scheduling, verifying insurance, and maintaining a welcoming, organized front desk while embracing the Upstream Rehabilitation mission.

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls and monitor arrival rate to ensure great patient experience.
• Manage schedule, documents, overtime and non-clinical documentation.
• Monitor deposits and clinic inventory.
• Attend required trainings and compliance sessions.

Skills

Communication

Multitask

Time management

Presentation

Education

High School Diploma

Job description

BenchMark Physical Therapy in Hoschton, GA seeks a Patient Care Coordinator to support clinic growth and patient intake. The role partners with the Clinic Director to ensure efficient front-office operations and excellent patient service.

The PCC-I position emphasizes collecting payments, scheduling, verifying insurance, and maintaining a welcoming, organized front desk while embracing the Upstream Rehabilitation mission.