Patient Services & Scheduling Coordinator

PhysioKC Physical Therapy; Kansas; On-site; USD 32,000 - 42,000; Full time

Job summary

PhysioKC is an outpatient physical therapy practice focused on one-on-one care. We are seeking a friendly, organized service coordinator to welcome patients, schedule appointments, and assist with daily clinic tasks.

You will handle basic intake, update charts, process insurance information, answer calls, greet visitors, and support billing and office operations. Training period may involve travel between locations.

Qualifications

• High school diploma or equivalent required.
• Strong communication and basic computer skills preferred.
• Willingness to learn and adapt to clinic procedures.

Responsibilities

• Schedule and confirm patient appointments and collect basic intake or insurance details.
• Answer phone calls, take messages, and communicate with patients and staff.
• Greet visitors and direct them to the correct person or area.
• Update patient charts and handle routine paperwork.
• Use office software and equipment to complete daily tasks.
• Send or receive documents like forms or medical records.
• Help keep office supplies stocked and organized.
• Assist with simple billing, payment, or insurance forms.
• Help with light cleaning tasks and clinic laundry as needed.
• Assist with training rehabilitation technicians on front office tasks at home location.

Skills

Good communication

Reading/Writing/Computer skills

Willingness to learn

Problem solving

Teamwork

Service-minded

Time management

Office equipment familiarity

Education

High school diploma

Tools

EMR system

Windows

Microsoft Office

Phone system

Printer/Scanner/Fax

Job description

PhysioKC is an outpatient physical therapy practice focused on one-on-one care. We are seeking a friendly, organized service coordinator to welcome patients, schedule appointments, and assist with daily clinic tasks.

You will handle basic intake, update charts, process insurance information, answer calls, greet visitors, and support billing and office operations. Training period may involve travel between locations.