Patient Care Coordinator — Grow with a Caring Clinic

BenchMark Physical Therapy; Indian Trail (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Paid Time Off

Paid Holidays

401K + Company Match

Job summary

BenchMark Physical Therapy in Indian Trail, NC is seeking a Patient Care Coordinator to join our clinic team. This entry-level role focuses on maintaining smooth daily operations, delivering friendly customer service, and supporting patients through the intake and scheduling process.

The PCC-I will handle referrals, verify insurance, collect payments, and maintain an inviting front office. Strong multitasking, organized workflow, and dependable communication are essential to succeed in this

Qualifications

• High School Diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Provide excellent customer service and maintain front office organization.
• Handle non-clinical documentation and deposits; monitor inventory.
• Attend required training and support clinic operations.

Skills

Customer service

Multitasking

Communication skills

Time management

Education

High School Diploma or equivalent

Tools

Office software

Job description

BenchMark Physical Therapy in Indian Trail, NC is seeking a Patient Care Coordinator to join our clinic team. This entry-level role focuses on maintaining smooth daily operations, delivering friendly customer service, and supporting patients through the intake and scheduling process.

The PCC-I will handle referrals, verify insurance, collect payments, and maintain an inviting front office. Strong multitasking, organized workflow, and dependable communication are essential to succeed in this