Patient Care Coordinator: Front Office & Scheduling

Sentara Health; Gloucester (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Tuition Assistance

Student Debt Pay Down

401k/403B with Employer Match

Life Insurance

Pet Insurance

Legal Resources Plan

Adoption, Fertility and Surrogacy Reim

Emergency Backup Care

Job summary

Sentara Family Medicine Physicians in Gloucester, VA is seeking a full-time Patient Care Specialist to provide non-clinical support in a physician's office. You'll handle phones, schedule appointments, and answer patient questions to ensure a smooth patient experience.

Teamwork is emphasized as part of delivering high-quality care. The role requires a HS Diploma and 3 years of customer service experience, with experience in health insurance, medical records data, or third-party payers considered

Qualifications

• HS Diploma is required.
• 3 years of Customer Service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.

Responsibilities

• Answer phones and handle inquiries.
• Schedule patient appointments.
• Answer patient questions and provide non-clinical support in a physician's office.
• Work collaboratively to ensure a positive patient experience.

Skills

Customer Service

Health Insurance Plans

Medical Terminology

Registration & Scheduling

Education

HS Diploma

Associate Degree or Higher

Job description

Sentara Family Medicine Physicians in Gloucester, VA is seeking a full-time Patient Care Specialist to provide non-clinical support in a physician's office. You'll handle phones, schedule appointments, and answer patient questions to ensure a smooth patient experience.

Teamwork is emphasized as part of delivering high-quality care. The role requires a HS Diploma and 3 years of customer service experience, with experience in health insurance, medical records data, or third-party payers considered