Patient Care & Scheduling Specialist

Sentara Health; Gloucester (MA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Parental Leave

Sick Leave

Disability insurance

Life Insurance

401k/403b

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources Plan

Job summary

Sentara Urgent Care in Gloucester, VA is hiring a PRN Patient Care Specialist to provide non-clinical support in a physician practice. Primary duties include answering phones, scheduling appointments, and assisting patients with questions, while delivering a friendly, efficient patient experience.

This role requires a HS Diploma, at least 3 years in customer service, and familiarity with health insurance plans and medical records data.

Qualifications

• 3 years of Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Responsibilities

• Answering phones and scheduling appointments to support patient care delivery.
• Assist patients by answering questions and providing non-clinical support in a physician office.
• Collaborate with team to ensure excellent patient experience.

Skills

Customer Service

Phone/Reception

Education

HS Diploma

Associate Degree or higher

Job description

Sentara Urgent Care in Gloucester, VA is hiring a PRN Patient Care Specialist to provide non-clinical support in a physician practice. Primary duties include answering phones, scheduling appointments, and assisting patients with questions, while delivering a friendly, efficient patient experience.

This role requires a HS Diploma, at least 3 years in customer service, and familiarity with health insurance plans and medical records data.