Patient Care Coordinator - Front Office Physical Therapy

Doctors of Physical Therapy; Flint (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

HSA Option

Life Insurance

STD & LTD

Critical Illness

Hospital Indemnity

Job summary

Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Flint clinic. The role involves greeting patients, communicating with families and clinicians, and providing a welcoming environment.

You will review charts for data entry accuracy, handle registrations, copays, and scheduling, and support insurance benefits knowledge to keep operations running smoothly. Ideal candidates are self-starters with strong interpersonal and customer service skills, capable of building

Qualifications

• Interpersonal and customer service abilities are essential.
• Familiarity with medical terminology and outpatient rehabilitation is helpful.
• Competence in data entry and scheduling is required.

Responsibilities

• Greet patients and communicate with patients, families, and clinicians.
• Review and ensure accuracy of patient charts for data entry.
• Manage registrations, copays, scheduling, and clerical duties.
• Support insurance benefits knowledge and clinic operations.

Skills

Interpersonal skills

Customer service

Data entry

Phone handling

Scheduling

Insurance knowledge

Job description

• Front Desk Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Flint clinic. Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment. Responsibilities include; Greet patients Effectively communicate patients, families, team members, clinicians and all departments. Provides detailed instructions to patients for their visits. Reviews and evaluates patient charts for data entry accuracy. Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources. Familiarity with Outpatient Rehabilitation/Medical services and medical terminology. Answering phones Patient registration/data entry Scanning/faxing/other clerical duties Collecting copay's and patient balances Patient scheduling-Schedule Management Patient Care assistance as needed Strong organizational skills Knowledge of Insurance benefits Must be available to work Monday through Friday and potentially a few very early evenings. Benefits: 401k Paid Time Off Paid Holiday Time Medical, Dental, and Vision Insurance
• HSA option health Plan HSA Life Insurance, STD & LTD, Critical Illness, Accident and Hospital Indemnity