Patient Care Coordinator - Front Office Physical Therapy

Doctors of Physical Therapy; Flint (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Paid Time Off

Paid Holiday Time

Medical, Dental, and Vision Insurance

Job summary

Doctors of Physical Therapy in Flint is seeking a full-time Patient Care Coordinator to welcome patients and support the clinic team. You will greet patients, collect co-pays, register data, schedule visits, and coordinate communications between patients, families, clinicians and departments.

The ideal candidate is a self-starter with excellent interpersonal and customer service skills, strong organization, and a willingness to work Monday through Friday with occasional early evenings to ensure

Qualifications

• Greet patients and communicate with patients, families and staff.
• Familiar with outpatient rehabilitation and medical terminology.
• Experience with data entry and scheduling workflows.

Responsibilities

• Greet patients and coordinate front-desk activities.
• Answer phones and handle patient registration/data entry.
• Collect copays and manage patient balances; schedule visits.

Skills

Interpersonal skills

Customer service

Self-starter

Organizational skills

Data entry

Phone etiquette

Scheduling

Copay collection

Job description

• Front Desk Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Flint clinic. Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment. Responsibilities include; Greet patients Effectively communicate patients, families, team members, clinicians and all departments. Provides detailed instructions to patients for their visits. Reviews and evaluates patient charts for data entry accuracy. Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources. Familiarity with Outpatient Rehabilitation/Medical services and medical terminology. Answering phones Patient registration/data entry Scanning/faxing/other clerical duties Collecting copay's and patient balances Patient scheduling-Schedule Management Patient Care assistance as needed Strong organizational skills Knowledge of Insurance benefits Must be available to work Monday through Friday and potentially a few very early evenings.

  • Benefits: 401k
  • Paid Time Off
  • Paid Holiday Time
  • Medical, Dental, and Vision Insurance

• HSA option health Plan HSA Life Insurance, STD & LTD, Critical Illness, Accident and Hospital Indemnity