Patient Care Coordinator - Physical Therapy Front Office

Doctors of Physical Therapy; Town of Chetek (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Paid Time Off

Paid Holidays

Medical, Dental, and Vision Insurance

HSA option

Life Insurance

STD & LTD

Job summary

Doctors of Physical Therapy in Chetek seeks a full-time Patient Care Coordinator to welcome patients and manage front desk operations. Key duties include greeting patients, coordinating with families and staff, and ensuring accurate data entry and scheduling.

The ideal candidate will be self-starting, organized, and proficient in handling insurance information and copays, with a friendly, patient-focused approach for a welcoming environment.

Qualifications

• Greet patients and communicate with patients, families, and staff.
• Review patient charts for data entry accuracy.
• Collect copays and patient balances; understand insurance benefits.
• Schedule management and front desk coordination.

Responsibilities

• Greet patients and answer phones to direct inquiries.
• Provide visit instructions and collect required forms.
• Register patients, enter data, and scan/fax as needed.
• Schedule appointments and coordinate with clinicians and departments.

Skills

Interpersonal skills

Customer service

Data entry

Scheduling

Job description

• Front Desk Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Chetek clinic. Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment. We anticipate a starting date of 10/12/2026. Responsibilities include: Greet patients Effectively communicate patients, families, team members, clinicians and all departments. Provides detailed instructions to patients for their visits. Reviews and evaluates patient charts for data entry accuracy. Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources. Familiarity with Outpatient Rehabilitation/Medical services and medical terminology. Answering phones Patient registration/data entry Scanning/faxing/other clerical duties Collecting copay's and patient balances Patient scheduling-Schedule Management Patient Care assistance as needed Strong organizational skills Knowledge of Insurance benefits Must be available to work Monday through Friday and potentially a few very early evenings. Benefits: 401k Paid Time Off Paid Holiday Time Medical, Dental, and Vision Insurance
• HSA option health Plan HSA Life Insurance, STD & LTD, Critical Illness, Accident and Hospital Indemnity